As caregivers, we know that our clients receive the best quality of care when they have continuity of care from experienced home care workers. But don’t just take it from us, here’s what the leading experts are saying:

The Institute of Medicine reports that poverty wages and high rates of job-related injury lead to “the unacceptably high rates of vacancies and turnover among [direct care workers], which can, in turn, lead to poor quality of care for patients.”
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The magazine of the American Association of Homes and Services for the Aging reports on the Better Jobs Better Care research and demonstration program, a collaborative effort based on the principle that “unless employers can guarantee direct care workers improved working conditions, better training and quality jobs, the epidemic of high turnover and vacancy rates that has plagued the long term care field will continue.”
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The Rutgers Center for Health Policy compiles three papers looking at the home care workforce. They conclude: “Worker shortages and high rates of turnover are raising questions of quality and accountability for public funds and are putting pressures on state program officials to look carefully and take action to remedy the problems.
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